Terms and Conditions at Stake UK

1. About Stake

2. A Note Before You Begin

2.1 By registering on Stake (the “Website”), you enter into a binding agreement with Medium Rare N.V. and confirm you accept (i) these Terms and Conditions, (ii) our Privacy Policy, (iii) our Cookies Policy, (iv) the Affiliate Terms, and (v) any rules governing specific betting or gaming products referenced throughout this Agreement.

2.2 Read this Agreement in full before proceeding. If you’re unsure of your rights or obligations under it, seek independent legal advice in your jurisdiction before using the Website further. If you don’t accept these terms, you must not access any part of the Website, including subdomains, source code or APIs, visible or otherwise.

3. General Terms

3.1 Registering at Stake creates a binding agreement between you (“you”, “your” or the “Player”) and Stake.

3.2 Read this Agreement in its entirety before using our services or products — it forms a legally binding contract between you and Stake.

3.3 This Agreement takes effect the moment you complete registration, including ticking the acceptance box and successfully creating an account. Continued use of the site after account creation confirms your ongoing acceptance.

3.4 We may amend these Terms at any time without prior notice. While we may try to flag major changes (via email or a website notice), it remains your responsibility to check for updates. Continued use after any amendment counts as acceptance of it.

3.5 Where these Terms conflict with any game-specific rules or other referenced documents, these Terms take precedence.

3.6 We may publish this Agreement in multiple languages for convenience. Only the English version carries legal weight; if a translation differs, English prevails.

4. Your Stake Account

Registration

4.1 You must register a personal Stake Account before placing any bets on Stake.

4.2 To register, you’ll need to submit an application including your email, full name, date of birth, address and other required details.

4.3 If any required information is missing, incomplete or outdated, we may suspend your registration and treat related deposits as invalid (voiding any resulting winnings). If your account is suspended, contact [email protected].

4.4 You must be 18 or the legal age of majority in your jurisdiction, whichever is higher. We may request proof of age and suspend your account until it’s provided — we take underage gambling and responsible gambling seriously.

4.5 We won’t register anyone who:

a) Is under 18 or the applicable legal age in their jurisdiction — it’s your responsibility to confirm this;
b) Resides somewhere gambling is illegal or restricted — we can’t verify legality everywhere, so this responsibility sits with you;
c) Provides misleading information or attempts to register on behalf of someone else.

4.6 We may decline any account application at our sole discretion.

Know Your Customer

4.7 You confirm that all information on your application is accurate, current and truthful.

4.8 We may request KYC documentation at any time to verify your identity and location, and may restrict services, payments or withdrawals until we’re satisfied — or for any other reason at our discretion. We may also disclose your information where legally required or permitted under our Privacy Policy; by using our service, you accept this possibility.

Multiple Accounts

4.9 Only one account per player is permitted. If you open or attempt to open more than one account (under your name or otherwise), or use someone else’s account, we may close all associated accounts, keep any funds held in them, and ban you from the platform.

4.10 If we suspect you’ve registered multiple accounts or colluded across several accounts, we may treat them as duplicates and suspend or close them, retaining funds until you can demonstrate otherwise.

4.11 If you discover you have more than one account, tell us immediately — failing to do so may result in your account being blocked and funds withheld.

Your Responsibilities

4.12 Keeping your login details secure is entirely your responsibility. Never share them with anyone.

4.13 We’re not liable for any misuse of your account resulting from you sharing your login details, whether deliberately or by accident.

4.14 You may not buy, sell or transfer Stake Accounts.

4.15 Notify us immediately if you spot any errors relating to your account or bet calculations — we reserve the right to void affected bets.

4.16 You’re responsible for everything that happens under your account.

Security

4.17 We recommend enabling two-factor authentication for added protection.

4.18 We may roll out additional security features over time and encourage you to use them.

Account Suspension and Closure by Stake

4.19 We may suspend or close your account if:

a) We believe you’ve used the Website fraudulently, in collusion with others, or for unlawful purposes;
b) We believe you’ve acted unfairly, cheated, or used your account to benefit a third party;
c) We’re required to by police, a regulator or a court, or we can’t verify your identity, profession or source of funds as required;
d) You’ve breached these Terms, applicable law, or fair use of our services, or we have concerns you’re a problem gambler who hasn’t self-excluded;
e) We reasonably believe any of the above may be occurring or about to occur.

4.20 If we close or suspend your account under 4.19, you’ll be liable, to the extent the law allows, for any resulting claims, losses or costs we incur, and agree to indemnify us for these.

4.21 In these circumstances, we may also void related bets or withhold amounts otherwise owed to you, including winnings, as far as the law permits.

4.22 We may suspend or terminate your account at any time, with or without notice, if we suspect compromise or breach of these Terms.

4.23 If we close your account, we’ll let you know how to withdraw any remaining balance.

Our Liability

4.24 We’re not responsible for losses resulting from unauthorised access to your account.

4.25 We’re not responsible for losses resulting from your failure to keep your login details secure.

5. Your Commitments to Us

5.1 Before and throughout your use of our services, you confirm that:

Eligibility

a) You’re 18 or older, or the legal age of majority where you live, whichever is higher;
b) You have full legal capacity to enter this Agreement;
c) You haven’t been diagnosed as a compulsive or problem gambler;
d) You’re not currently self-excluded from any other gambling platform, and will tell us immediately if that changes.

Location

e) You’re accessing Stake somewhere it’s legal to do so;
f) You won’t use our services from anywhere that prohibits online betting or gaming;
g) You accept that we may use tools to detect and prevent prohibited activity, including fraud detection, automated sign-ups, gameplay analysis, and screen capture — this may involve checking device data, geo-location, IP masking and transaction/blockchain analysis.

Funds and Taxes

h) You’re solely responsible for reporting and paying any taxes owed on your winnings;
i) The same applies to tax on any crypto or fiat rewards from using our service;
j) You accept the risk of losing crypto or fiat funds, and that Stake bears no responsibility for such losses;
k) You won’t deposit funds from criminal or unauthorised sources;
l) You won’t use payment methods that aren’t yours;
m) Deposited funds will only be used for services on our Website;
n) You won’t try to withdraw to a payment method that isn’t yours;
o) You understand you may lose money you deposit;
p) You accept cryptocurrency values can fluctuate significantly;
q) You acknowledge Stake is not a financial institution.

Other Commitments

r) Using our service is your own choice, at your own risk;
s) You won’t carry out criminal activity through your account;
t) All information you give us is accurate and complete, and you’ll tell us immediately if it changes;
u) You’re playing purely for personal recreation, not professionally;
v) You’re playing on your own behalf only;
w) You hold only one account with us and won’t open others;
x) We have no control over — and no liability for — the telecoms and internet infrastructure you rely on to access our service;
y) You won’t engage in fraud, collusion, match-fixing or other unlawful conduct connected to your use of our games or services, and won’t use software or hardware designed to gain an unfair advantage;
z) If you have access to non-public information that could affect an event’s outcome, you won’t bet on that event;
aa) If you’re an athlete, official, or otherwise able to influence an event’s outcome, you won’t bet on it;
bb) If you hold 10%+ ownership in a sports governing body or a team, you won’t bet on events involving that body or team;
cc) If you’re involved in a sport or event, you won’t help set betting odds for it.

5.2 If you breach any part of 5.1, we may suspend or close your account and void related bets, as far as the law allows.

6. Our Commitments to You

6.1 We commit to:

a) Handling your funds securely and appropriately;
b) Managing your personal information in line with applicable law and our Privacy Policy.

6.2 Our software is provided “as is”, without warranties of any kind. We don’t guarantee the Website will meet your needs, won’t infringe third-party rights, will run error-free or uninterrupted, that defects will be fixed, or that our servers are virus-free.

6.3 Reach us by email at [email protected] or via 24/7 live chat (available once logged in). If we determine your conduct toward our staff, affiliates or partners has been abusive, we may block or close your account.

7. Deposits

7.1 You need sufficient funds in your account to play — we don’t extend credit.

7.2 Deposits must be made using payment methods listed on Stake.

7.3 You confirm any deposited funds are free of illegality.

7.4 You can fund your account from crypto wallets you control or other available payment methods — only your own funds may be deposited.

7.5 Deposits should be made with the intent to wager. If we suspect otherwise, we may suspend or close your account and report the activity to relevant authorities.

7.6 You understand your account can only be funded using payment methods you own.

7.7 If we discover you’ve funded your account with third-party payment methods or illegally sourced funds, this constitutes fraud under these Terms, and we may:

i) Suspend or close your account;
ii) Cancel, reverse or adjust transactions, and forfeit related deposits or winnings.

7.8 We set minimum deposit amounts at our discretion, subject to change, and displayed on the site. Your payment provider may apply extra fees.

7.9 Available payment methods and deposit limits are shown in the wallet section. Fees may apply and change; some methods aren’t available everywhere.

7.10 Deposits typically process instantly. We’re not liable for delays caused by our payment systems or third parties. Note:

a) Some methods carry extra fees, shown clearly at checkout;
b) Your bank may apply its own fees for deposits or currency conversion.

7.11 We may use extra verification steps when processing your deposits.

7.12 You can’t transfer funds between Stake Accounts.

7.13 We may decline deposits at our discretion. Blocked or suspended users must not attempt to deposit.

7.14 If you deposit while blocked or suspended, we may retain those funds.

8. Withdrawals

8.1 We may withhold a withdrawal until:

a) We’ve verified your identity and confirmed you’re the account holder;
b) The withdrawal goes to an account you legally hold;
c) You’ve supplied any additional requested information;
d) You’ve met the minimum wagering requirement tied to your deposit.

8.2 We may investigate your account and activity at any time. If we suspect a breach of these Terms or applicable law, we may delay or refuse deposits, withdrawals or gameplay during our investigation, without necessarily explaining why.

8.3 Withdrawals generally go through the same method used for your deposit. If you deposited via multiple methods, we may split your withdrawal accordingly, in line with AML requirements.

8.4 If we credit your account in error — technical or human — that amount remains ours and will be deducted. If you’ve already withdrawn it, you owe us that amount as a debt, alongside any other remedies available to us. Notify us immediately by email if you spot an incorrect credit.

Fiat Withdrawals

8.5 You must wager 100% of your deposit value before requesting a fiat withdrawal.

8.6 Withdrawals go to you directly or to a bank account in your name, as you’ve specified. We may conduct enhanced due diligence before processing.

8.7 Minimum withdrawal amounts are shown on-site at the time of your request.

8.8 If you have several pending withdrawals, we may reject them all and ask you to combine them into a single request.

8.9 We may charge withdrawal fees at our discretion — check whether your payment method adds its own. We’re not responsible for third-party fees, such as those from your bank.

Crypto Withdrawals

8.10 You must wager 100% of your deposit value before requesting a crypto withdrawal.

8.11 Crypto withdrawals go to the wallet address you provide.

8.12 We may run additional KYC checks on any withdrawal. To recover funds from a closed, locked or excluded account, contact [email protected].

8.13 We monitor all transactions for money laundering. Report any suspicious activity to us immediately. We may suspend, block or close accounts and withhold funds as required by anti-money-laundering law or authority request. Funds are consumed instantly during play — we don’t offer refunds or retrospective account cancellations.

9. Protecting Your Funds & Chargebacks

9.1 Your deposited funds and winnings are held in separate customer bank accounts or crypto wallets, used solely for placing wagers and covering related fees — meaning your funds aren’t used for anything else.

9.2 If we incur chargebacks, reversals or payment denials caused by you, we may charge you for the resulting costs.

9.3 We may offset any positive balance on your account against amounts you owe us.

10. Placing Bets

10.1 You may place bets on markets available on the Website. We’re not obligated to accept any bet — it’s only valid once we confirm acceptance.

10.2 We only accept bets placed online, including via mobile. Bets submitted any other way (post, email, fax) are invalid.

10.3 Checking your bet details before submitting is your responsibility. Bets can’t be cancelled by you once placed, though you may use our Edit Bet feature where available. We may cancel or amend a bet if the event is suspended or cancelled, there’s an obvious pricing error, the bet breaches these Terms, or we’re legally required to.

10.4 Funds are allocated to bets in the order placed and aren’t available for other use. We may void or reverse transactions involving already-allocated funds.

10.5 We may adjust a slot game’s house edge at our discretion, without notice, to maintain fairness and balance. If you spot a discrepancy between our house edge and the displayed RTP, contact support — we accept no liability for bets placed relying on such a discrepancy.

11. Confirming Your Bet

11.1 A bet is only valid once confirmed. Bets placed with insufficient funds are void.

11.2 Each accepted bet receives a unique transaction code — we’re not liable for settling bets without one. Check your account history or contact support ([email protected]) if you’re unsure a bet went through.

11.3 In case of a dispute over bet details, our internal transaction log serves as the final authority.

12. Bonuses

12.1 We may offer bonuses and promotions from time to time — for example, races, milestone bonuses, coupons, reloads and rakeback.

Eligibility

12.2 Registering an account may make you eligible for bonuses and promotions, and by registering you agree to any rules attached to them.

Bonus Terms

12.3 All bonuses are governed by their specific terms. Any bonus credited to your account must be used according to those rules, and cash balances must always be wagered before bonus balances. We may withdraw any bonus offer at any time.

Activation and Expiry

12.4 Activating a bonus means you agree to its specific terms.

12.5 Expired bonuses won’t be honoured, unless we decide otherwise at our discretion. Expiry dates are set in each bonus’s own terms, and we may change our bonus policies at any time.

12.6 Once forfeited or deactivated, a bonus can’t be reactivated — though any bonus funds already credited remain in your balance.

Bonus Abuse

12.7 If we suspect bonus abuse, or that you’re benefiting in bad faith from our promotional policies, we may deny, withhold or withdraw bonuses, or restrict your account access — temporarily or permanently.

12.8 You may only hold one account. Opening multiple accounts to farm bonuses counts as abuse.

Our Rights

12.9 We may remove bonuses from inactive accounts or those flagged as bonus abusers.

12.10 Unclaimed bonuses expire after 60 days or the stated claiming period, whichever comes first.

12.11 We may cancel any bonus at our discretion.

13. Our Authority

13.1 You agree to abide by our published game rules. We retain full authority over the service, and our decisions on disputes are final and not open to appeal.

14. Prohibited Uses

Personal Use Only

14.1 Our service is for personal, recreational use only. Creating multiple accounts for collusion or abuse is prohibited.

AML and Sanctions

14.2 We prohibit any use of our service for money laundering, terrorist financing, or sanctions violations. Our service isn’t available to individuals or entities on US, EU or other global sanctions lists — by using it, you confirm you’re not subject to such restrictions.

Restricted Jurisdictions

14.3 [As listed in the original clause — recommend verifying this list against current official Terms before use, particularly given the UK inclusion flagged above.]

14.4 Using a VPN, proxy or similar tool — or providing false residence information — to bypass geo-blocking breaches this Agreement.

15. Your Equipment

15.1 Your device and internet connection affect how the Website performs. We don’t guarantee fault-free or uninterrupted service, and we’re not liable for issues caused by your equipment or connection.

15.2 We’re not responsible for damage to, or data loss from, your mobile device, nor for data or call charges incurred while using our software.

15.3 Mobile screens are smaller, so layout and information — including game names — may appear differently than on other platforms.

16. Fair Use

16.1 Our Website is for recreational betting and gaming only.

16.2 Don’t use it on behalf of a third party, or for anything illegal, defamatory, abusive, discriminatory, fraudulent or inappropriate. We may report suspicious activity to authorities.

16.3 If we reasonably suspect fraud or criminal conduct, we may pursue legal action and withhold payment where funds are suspected to benefit a third party.

16.4 You’ll indemnify us for costs, losses or damages (including reputational) arising from your fraudulent, dishonest or criminal conduct on our platform.

16.5 We may decline to process bets where doing so would be unlawful.

17. Software and Technical Issues

17.1 Using our service may require downloading software; some third-party providers may impose their own terms. Declining those means you can’t use the related software. We accept no liability for third-party software.

17.2 You may only use our software to access our services, as permitted by law.

17.3 We grant you a personal, non-exclusive, non-transferable licence to use the Website for its intended purpose. This ends immediately if your registration is cancelled, or if you misuse it to build a competing service or automate data extraction from our site.

17.4 You may not:

a) Install our software on a server or make it accessible to others via network or bulletin board;
b) Sub-license, rent, sell, transfer or copy your right to use the Website or its software;
c) Attempt to bypass our security systems or interfere with the Website’s operation;
d) Copy or translate our online documentation;
e) Reverse-engineer, decompile, disassemble or create derivative works from our software, beyond what’s legally permitted.

17.5 You don’t own our software — it belongs to Stake or our third-party providers and is protected by copyright. Using it doesn’t grant you any IP rights.

17.6 Our software is provided “as is”, without warranties regarding fitness, accuracy or freedom from defects.

17.7 Neither Stake nor our software providers are liable for communication or system errors affecting account settlement. We may remove affected products and take corrective action.

17.8 How you use our software is outside our control — you do so at your own risk, and we accept no liability for your use of it.

17.9 Our software may contain confidential information — you may only use or disclose it as permitted under these Terms.

17.10 We’re not liable if the Website is unavailable at any time, and may alter, suspend or discontinue any part of it, including your access.

17.11 Don’t introduce viruses or other harmful material, attack the Website via denial-of-service, or interfere with its infrastructure. We’re not liable for damage from DDoS attacks or malicious material linked to your use of the site.

18. Third-Party Content

18.1 We receive feeds and content from various suppliers, some of whom impose their own usage terms. Declining those terms means you shouldn’t use the related content.

18.2 We accept no liability for third-party feeds or content.

18.3 Links to third-party sites are provided for convenience only. We don’t control or endorse them, and accept no liability for any resulting loss.

19. Errors

19.1 We’re not liable if you try to exploit errors in bad faith — including obvious pricing mistakes, bets accepted on suspended markets, incorrect settlement calculations, or RNG/pay-table errors.

20. Breach of Terms

20.1 If you breach this Agreement, we may take appropriate action, including termination or legal proceedings.

20.2 You’ll indemnify us, our shareholders, directors, agents and employees against claims arising from your breach of this Agreement, violation of law or third-party rights, or your use of our service.

21. Limitation of Liability

21.1 We’re not liable for special, incidental, direct, indirect or consequential damages arising from use or misuse of our service, even where we were aware such damages were possible.

21.2 Nothing here limits our liability for death or personal injury caused by our negligence.

22. Intellectual Property

22.1 Stake and our licensors hold all rights to our service, code and structure. You may not copy, distribute, reverse-engineer or misuse the Website beyond what’s legally permitted. You’re liable for any damage arising from unauthorised use, and must notify us if you become aware of any.

22.2 Our trademarks, domain names and all site content — images, video, audio, text and more — belong to Stake and are protected by IP law. Using our service grants you no rights to this content.

23. Disputes

23.1 To raise a complaint, contact our support team at [email protected]. Unresolved disputes may be pursued through the governing law jurisdiction below.

24. Amendments

24.1 We may update this Agreement at any time without notice. Continued use of our service after changes are posted means you accept them — check back periodically to stay informed.

25. Governing Law

25.1 This Agreement is governed by Curaçao law, and disputes fall under the exclusive jurisdiction of Curaçao courts. This doesn’t prevent us from pursuing proceedings in other competent jurisdictions where applicable.

26. Severability

26.1 If any part of this Agreement becomes invalid or unenforceable in a jurisdiction, the rest remains valid there and elsewhere.

27. Assignment

27.1 We may assign this Agreement at any time without notice. You may not assign your rights or obligations under it.

28. Miscellaneous

28.1 Our failure to enforce any part of this Agreement doesn’t waive our right to do so later.

28.2 This Agreement creates no rights for third parties not party to it.

28.3 Nothing here creates a partnership, agency or fiduciary relationship between you and Stake.

28.4 We may assign, sub-license or subcontract our rights and obligations under this Agreement.

28.5 This Agreement represents the entire understanding between you and Stake, superseding any prior agreements.

29. Complaints

29.1 To raise a complaint about our service, contact support via live chat or email ([email protected]) — we aim to resolve issues promptly.